Connecting to an Agent Machine

Connecting to Remote Desktops

The Software Client for Windows can connect to any remote host with a Anyware agent installed and configured, or a Remote Workstation Card. Remote hosts can be Windows, macOS, or Linux, and connections can be made directly (client direct to host) or brokered through Anyware Manager or a Connection Manager.

Note: Remote Workstation Card connections

Securely Passing Parameters via the Command Line

Securely Passing Parameters via the Command Line

In addition to passing arguments via the Command Line, you can also provide parameters via the standard input stream using the --ask-extra-args-as-json parameter. This approach is preferred when you want to pass sensitive data, such as user credentials, to the pcoip-client process.

Preventing Devices From Using Local Termination

Preventing Devices From Using Local Termination

By default, supported Wacom devices use local termination automatically to provide improved responsiveness and tolerance of high-latency networks. Local Termination does not support all advanced Wacom features; if you depend on one of these unsupported features, you can fall back to bridged mode by adding your device to a blacklist.

H.264 Hardware Decode

H.264 Hardware Decode

The Anyware Software Client for Windows supports H.264 hardware decode for selected hardware configurations on supported hardware platforms. H.264 hardware decode results in lowered CPU requirements, and potentially, reduced power consumption.

The H.264 hardware decode feature has been tested with the following client machine configurations:

Support Information

Support and Troubleshooting

If you encounter a problem installing or using the Software Client for macOS, there are a number of troubleshooting and support resources you can access.

Client Logs

Client Logs

The Software Client for macOS writes log files that document its processes and interactions with other services such as brokers and agents. These files are invaluale in diagnosing problems. This page describes how logs are handled and where they can be found.

Security Modes

Anyware Software Client Security Modes

The Anyware Software Client uses certificates to verify the identity of the host to which it connects. The security mode is configured by the security_mode setting in the Anyware Client configuration file or by setting its value in the pre-session user interface.

Three security mode options are available: