Uninstalling the Standard Agent for Windows

You can uninstall the Standard Agent for Windows using the Windows Control Panel, or by using the uninstall utility in the agent's installation directory.

Frequently Asked Questions

Can I use a screensaver?

Yes. However, a blank, static screensaver will provide the most efficient CPU and network bandwidth usage.

Configuring the Agent Certificate Mode

The Anyware Agent chooses a certificate based on the parameters set in the Configure PCoIP Security Certificate Settings GPO variable.

Since Anyware agents automatically generate and use self-signed certificates by default, you only need to configure the Configure PCoIP Security Certificate Settings GPO variable if you are deploying your own custom certificates.

Installing the Internal Root CA Certificate in a Anyware client

Your root CA certificate must be installed in any Anyware client that will be used to connect to the Anyware agent.

Installing the Private Key and Certificate on the Anyware agent Desktop

The agent certificate and signing certificate must be installed on each desktop running a Anyware agent.

To install the agent certificate and signing certificate:

1. Open the Microsoft Management Console on the agent machine:

Security Certificates in Anyware Agents

PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.

Creating And Installing Custom Certificates

This section describes how to replace HP's default certificates with your own custom certificates.

Solution to Licensing Problems with Cloud License Service (CLS)

Overview

Customers face licensing problems with Cloud License Service (CLS) as the OS Trusted Root Certificate Authorities are not updated.

Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly.

To work around this issue, remove the default AWS, Microsoft Azure, or Google Cloud kernel and replace it with a generic kernel.