Connection Guide

Making a Connection from a Anyware Client

Anyware clients are remote endpoint devices available as software or firmware devices that make secure PCoIP connections to remote desktops. Once you've installed your Remote Workstation Card Agent, you will have the ability to create brokered connections from Anyware Clients to computers with a Remote Workstation Card.

Installer Languages

Supported Installer Languages

The Remote Workstation Card Agent for Windows installer supports the following languages:

  • French
  • German
  • Spanish
  • Simplified Chinese
  • Traditional Chinese
  • Japanese
  • Portuguese
  • Italian
  • Korean
  • Russian
  • Turkish

Configuration Guide

Configuration Guide

You can configure the Remote Workstation Card Agent for Windows, and optimize the PCoIP broker protocol for security, licensing and control panel behavior by adjusting the Windows GPO settings found in the admx template files.

Creating a Support File

Creating a Technical Support File

We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Remote Workstation Card Agent for Windows logs and other diagnostic data that can help support diagnose your problem.

2. Licensing the Agent

Licensing The Remote Workstation Card Agent for Windows

The Remote Workstation Card Agent for Windows must be assigned a valid PCoIP session license before it will work. Until you've registered it, you can't connect to the desktop using a Anyware client.