Configuration Guide

Configuring the Anyware Agent

You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting Windows GPO variables.

The variables are in admx template files, which are imported automatically by the agent installer.

Template files on domain controllers are not automatically installed

Overview of Zoom VDI for HP Anyware

Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from Anyware agent devices to Anyware client devices. The client devices handle the processing of the video and audio streams, and directly transmit the streams to and from Zoom servers, thereby resulting in an improved conferencing experience.

Creating a Support File

Creating a Technical Support File

We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Windows logs and other diagnostic data that can help support diagnose your problem.

1. Download and Install the Agent

Download the Standard Agent for Windows Installer

The Anyware Agent installs at the system level and is available to all users. You must have administrator privileges to install it. You can download the installer directly onto the machine, or download it separately and transfer it yourself.