Software Client for Windows Administrators' Guide
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Selecting Audio Devices in Session

While in session, you can select audio devices that will be forwarded to the agent. If more than one audio device is connected to the client machine, you can select up to two audio output devices, and one audio input device after a PCoIP session has been established.

Warning

The AV lock functionality will be disabled if you select more than one output audio device.

Note: Supported Agents

This feature is only available while connecting to Windows Graphics agents or Windows Standard agents.

Before You Begin

Before you begin, make sure that at least one audio device is connected to Anyware Client. If no device is connected, you will not see any device under the device list on the Audio dialog.

To select audio devices:

  1. When in session, go to the Connection drop-down menu, and click Audio.

  2. On the Anyware | Audio window, select the output devices:

    1. Under Output, use the toggle buttons next to the output devices to select the devices of your interest.

      One Output Device is Required

      Anyware Client selects a default output device, for which the toggle button appears locked until you select another device.

    2. Select another audio output device by using the toggle button next to the audio device. Only 2 output devices can be selected at a time.

  3. Select the input device:

    • Under Input, use the toggle buttons next to the available input devices to select the input device of your interest. Only 1 input device can be selected at a time.
  4. Wait until the devices have been selected.

Once selected, the audio devices are forwarded to the agent.

Info

If a previously selected audio output device is unplugged, it will be removed from the Output section on the Audio windows. The next available output device is enabled in place of the unplugged device.

When an audio output device is disconnected, you will receive an alert message on your screen.


Last updated: Saturday, November 16, 2024