Preventing Devices From Using Local Termination

By default, supported Wacom devices use local termination automatically to provide improved responsiveness and tolerance of high-latency networks. Local Termination does not support all advanced Wacom features; if you depend on one of these unsupported features, you can fall back to bridged mode by adding your device to a blacklist. This will pass all tablet data to the remote host for processing, which will make the full suite of functionality available at the cost of decreased performance and sensitivity to latency.

To add a device to the local termination blacklist, open %APPDATA%\Teradici\Teradici PCoIP Client.ini in a text editor, then add the localtermination_black_list setting and the VID/PID pairs for the devices you want to limit:

localtermination_black_list="<vid1>,<pid1> <vid2>,<pid2> ..."

...where <vid1>,<pid1> <vid2>,<pid2> are VID/PID pairs of the devices you are blacklisting.

If you do not know the Vendor ID and Product ID for the device you want to blacklist, use the method shown in Identifying Vendor and Product IDs.

Troubleshooting HID Local Termination Blacklist

There is no user-facing indication of which mode a device is using to connect. If you are troubleshooting a connection and need to understand which mode is being used, inspect the Anyware agent logs for a session. If the device is using local termination, you will see lines similar to these:

pcoip server log: `LVL:2 RC: 0 MGMT_KMP :Client added HoIP device (id:0x000a0005) with vendor id=0x056a, product id=0x0391`
pcoip client log: `LVL:2 RC: 0 MGMT_USB :HoIP supported device detected (Vid: 0x056a, Pid: 0x0391), using HoIP protocol for local termination'