You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting Windows GPO variables.
The variables are in admx template files, which are imported automatically by the agent installer.
Template files on domain controllers are not automatically installed
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Windows logs and other diagnostic data that can help support diagnose your problem.
If you encounter any problems installing, configuring, or running the Graphics Agent, you can create a support ticket with HP.
Before creating a ticket, be prepared with the following:
Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from Anyware agent devices to Anyware client devices. The client devices handle the processing of the video and audio streams, and directly transmit the streams to and from Zoom servers, thereby resulting in an improved conferencing experience.
This section lists the prerequisites for installing and using Zoom VDI for HP Anyware.
The Zoom VDI Client Host installer is available as an MSI file, and is exclusively installed on Windows based virtual desktops. You'll need administrative privileges on the agent machine to install the Zoom VDI Client Host.
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Before installing the Anyware Agent, you need to install the correct driver for your configured GPUs. RDP into your machine and then proceed with the installation instructions below.
The Anyware Agent installs at the system level and is available to all users. You must have administrator privileges to install it.
You can download the installer directly onto the machine, or download it separately and transfer it yourself.
The installer can be downloaded here.
Before you proceed with installation, a few prerequisites must be met.
These instructions assume you have already built the remote desktop machine, and that the machine meets the agent's requirements.
The latest release 25.06 of the Graphics Agent for Windows fixes known issues, bugs and stability enhancements. In addition, it includes the following features: