You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting configuration directives found in /Library/Preferences/com.teradici.pcoip-agent.plist.
PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.
This section contains reference information useful for VSphere users configuring displays with the Anyware Graphics Agent.
You can find information here for:
This section describes how to add a shared NVIDIA GRID PCI device to your virtual machine and specify its GPU profile. The following instructions are only required for virtualized workstations using a supported NVIDIA GRID vGPU video card.
This section describes how how to add an NVIDIA GRID PCI device to your ESXi host.
The following instructions are only required for virtualized workstations using a supported NVIDIA GRID video card with pass-through. For specific supported models, see System Requirements.
Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly.
To work around this issue, remove the default AWS, Microsoft Azure, or Google Cloud kernel and replace it with a generic kernel.
To find the agent's version number in Ubuntu:
dpkg -l "pcoip*"
To find the agent's version number in RHEL or Rocky Linux:
rpm -qai "pcoip*"
The console will display a table of all registered components and their version number, if they have one.
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Linux logs and other diagnostic data that can help support diagnose your problem.
To create a support file, type the following command as a super user:
If you encounter any problems installing, configuring, or running the Graphics Agent for Linux, you can create a support ticket.
Before creating a ticket, be prepared with the following: