Security Guide
Security Certificates in Anyware Agents
PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.
Wacom Local Termination on Ubuntu Cloud Hosts
Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly.
To work around this issue, remove the default AWS, Microsoft Azure, or Google Cloud kernel and replace it with a generic kernel.
Note: Ubuntu cloud hosts only
Brokering Remote Workstation Cards
Brokering Remote Workstation Card Machines
You can use the Standard Agent for Linux to provide brokering capabilities for your Linux Remote Workstation Card machines.
Important
Configuring your Anyware Zero Client's connection mode as described here will disable direct-to-host connections.
Enabling IPv6
IPv6
The Standard Agent for Linux supports IPv6 addresses. No configuration is needed to switch between IPv4 and IPv6 modes.
Overview
Anyware Standard Agent for Linux 25.03
This guide is intended for administrators who are deploying the Standard Agent for Linux as part of HP Anyware. It assumes thorough knowledge of Linux conventions and networking concepts, including firewall configuration.
Finding your Agent Version Number
Finding the Agent Version Number
To find the agent's version number in Ubuntu:
dpkg -l "pcoip*"
To find the agent's version number in RHEL or Rocky Linux:
rpm -qai "pcoip*"
The console will display a table of all registered components and their version number, if they have one.
Creating a Support File
Creating a Technical Support File
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Linux logs and other diagnostic data that can help support diagnose your problem.
To create a support file, type the following command as a super user:
Contacting Support
Contacting Support
If you encounter any problems installing, configuring, or running the Standard Agent for Linux, you can create a support ticket.
Before creating a ticket, be prepared with the following:
System Requirements
System Requirements
The Standard Agent for Linux depends on the following system capacities and capabilities: