H.264 Hardware Decode

The Anyware Software Client for Windows supports H.264 hardware decode for selected hardware configurations on supported hardware platforms. H.264 hardware decode results in lowered CPU requirements, and potentially, reduced power consumption.

The H.264 hardware decode feature has been tested with the following client machine configurations:

• Intel CPU with iGPU capable of H.264 Hardware Decode
• AMD Integrated Graphics Card capable of H.264 Hardware Decode

Other configurations might also work in combination with the High Performance Client mode.

The following NVIDIA graphics cards are supported:

• NVIDIA Quadro P400
• NVIDIA GeForce RTX 3060

Additionally, the Graphics Agent must have an NVIDIA Graphics Card that supports PCoIP Ultra GPU Offload, such that the PCoIP Ultra setting must be set to either GPU Offload or Auto Offload.

Additional graphics cards are expected to work, but have not been tested.

Disabling H.264 Hardware Decode

H.264 hardcore decode cannot be disabled from the client interface. This can only be done by modifying the enable_hw_h264 parameter in the Config file.

1. Open the user-scoped Config file available at the following location: %APPDATA%\Teradici\Teradici PCoIP Client.ini.

   About the Parameter

   In some cases, the enable_hw_h264 parameter might not be present. If you are unable to find it in the Config file, add an entry to the file.

2. Set enable_hw_h264 to "0".

3. Save your changes.