The Software Client for Windows supports multiple performance modes to suit different types of workloads. Performance modes are described next. To change the client mode, see Selecting a Client Mode below.
Info
The High Performance (Legacy) mode is no longer supported.
Relative Mouse is a method of translating mouse movements as a delta from the last mouse position rather than a move to an absolute position on the screen. This type of mouse control is used in many CAD/CAM, Visual Effects and First-Person Gaming software. In a CAD program you may want to control an objects orientation in 3-D with mouse movements.
If a network interruption is detected, the PCoIP session enters a reconnecting phase. In this phase, the client will show you the network reconnecting dialog. This indicates that there is a network issue and the client is trying to reconnect and re-establish the PCoIP session.
When using USB drivers on the Anyware Software Client for Windows, you might encounter issues around versioning of the USB hub filter, as displayed in the error message below:
A different version of the USB hub filter is already installed. Please uninstall that version before continuing this installation.
If you encounter this issue or another issue relating to your USB driver, we recommend carrying out the following steps:
Uninstall the Anyware Client.
Reboot your machine.
Welcome to the Software Client for Windows Administrators' Guide.
Anyware Software Clients are applications that establish PCoIP sessions with remote Windows, Linux, or macOS desktops. Connections can be made to Anyware agents installed on virtual or physical machines, or to Remote Workstation Cards in physical workstations.
The latest release 25.06 of the Software Client for Windows fixes known issues, bugs and stability enhancements. In addition, it includes the following features:
If you encounter a problem installing or using the Software Client for Windows, there are a number of troubleshooting and support resources you can access.
The Software Client for Windows writes log files that document its processes and interactions with other services such as brokers and agents. These files are invaluale in diagnosing problems. This page describes how logs are handled and where they can be found.
Zoom VDI for HP Anyware uses two components -- Zoom VDI Client on the agent machine and Zoom Plugin on client machines – working together to render the Zoom meeting on top of the Anyware client window. By default, the Zoom Plugin is automatically launched on the client machine every time a PCoIP session is initiated. Once launched, the Zoom Plugin connects to the Zoom VDI Client on the agent machine to render Zoom meetings.
Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from HP Anyware agent devices to HP Anyware client devices. The client devices handle the processing of the video and audio streams, and directly transmit the streams to and from Zoom servers, thereby resulting in improved conferencing experience.