Viewing License Information via Command Line

If you need to find license information and are having issues using the Management Console web interface, you can use the mc_view_lic.sh script to view licensing information such as the Fulfillment ID and Entitlement ID(activation code).

Troubleshooting Endpoints in Recovery Mode

Recovery mode is a special version of the PCoIP Zero Client firmware that takes effect when the client experiences a problem that renders it unable to operate. Recovery mode automatically becomes active under the following conditions:

• A firmware update fails.

• The client has an invalid configuration.

Renaming Endpoints

You can rename an endpoint either from its ENDPOINT DETAILS page or the ENDPOINT page.

To rename endpoints:

1. From the PCoIP Management Console’s top menu, click ENDPOINTS.

2. In either the GROUPED or UNGROUPED table, select the endpoint that you wish to rename.

Configure Crypto Policy to Disable CBC and sha1 hash

1. Run the following command to check the crypto policy which is currently in use in the Rocky Linux 8/RHEL 8 VM. If it's set to DEFAULT (By default, it's set to DEFAULT) or any other policy, copy it to the following location: /etc/crypto-policies/policies/modules/

PingFederate Installation Reference

1. Register for trial and download the PingFederate Windows Installer MSI from here. From the same site select the Add-ons tab and download Duo Security Integration Kit 3.0.

Okta Reference

This reference article describes an integration between Management Console and Okta's authentication software. The basic configuration principals should apply for most IDPs.

Okta Configuration

1. Register for an account at Okta.com.

2. Accept the multifactor authentication requirement.

3. Sign in to your account.

4. Create an application in Okta.

PCoIP Management Console Overview

Welcome to the PCoIP® Management Console Administrators' Guide. This documentation explains how to install and use your PCoIP Management Console to discover, configure, and manage your PCoIP Zero Client and Remote Workstation Card endpoints.

Where to Find Information about Other Components

This guide describes the PCoIP Management Console.

For tips and suggestions to get the best experience from your PCoIP endpoint deployment:

Creating and Managing User Roles

Management Console allows the creation and management of user roles. Roles are created with a set of permissions that allow the administrator to configure which Management Console pages are accessible as well as what options within each page that are enabled. Each role can be finely tuned to a set of permissions that limit the access users have to configurable options within Management Console.