Supporting USB Devices

Supporting USB Devices

It is possible to redirect USB flash drives with the Anyware Client SDK for Linux. The following steps outline how to enable support for remoting USB devices:

  1. Install usb_helper to /usr/libexec/pcoip-client.

  2. Grant the nescessary capability to the usb_helper by running:

Disabling the Wayland Display Server

Disabling the Wayland Display Server

The Client SDK for Linux does not support Wayland on Ubuntu 22.04 machines. If Wayland is enabled on your machine, the Anyware Client is unable to retrieve the monitor display EDID, resulting in display issues while connecting to a PCoIP session.

Follow the steps given below to disable Wayland, and use Xorg instead.

About PCoIP Sessions

About PCoIP Sessions

Establishing a PCoIP session involves a number of key components, including system actors, PCoIP session phases, and connection brokers as discussed next.

System Actors

There are at least three components that work together to create a PCoIP session:

SDK Header Files

The following table contains a brief description of the header files included in the Anyware Client SDK for Linux:

Note: Location of the Header Files

The header files are available at the following locations in the Anyware Client SDK for Linux package:

USB

USB Support

Anyware Clients supports redirecting USB devices to a remote session. Administrators can set rules governing allowed and disallowed devices, device classes, or device protocols. 

Important: USB support is enabled by default

About Brokered and Non-Brokered Connections

About Brokered and Non-Brokered Connections

PCoIP-compatible brokers are resource managers that authenticate users and dynamically assign authorized host agents to Anyware clients based on the identity of the user. Anyware clients can connect to Anyware agents using a PCoIP-compatible broker, called a brokered connection, or directly, called a non-brokered or direct connection. The broker c

Anyware Support Bundler Tool

Anyware Support Bundler Tool

HP may request a support file from your system to help troubleshoot and diagnose issues.

Customizable Script

This script can be customized, in the case where the log files are located in a different location the script should be updated appropriately.

To create a support file: