The Graphics Agent for Linux, in combination with a GPU, supports a maximum of four displays on the Anyware client and a maximum resolution of 4K UHD (3840×2160).
Important: Display acceleration requires a supported GPU
The following Tangent panels are supported when connecting from a Windows or Linux software client to a Windows or Linux agent (both 23.04 or higher).
The Graphics Agent for Linux provides support for USB devices and certain Wacom tablets attached to Anyware clients.
USB bridging must be explicitly installed
The Graphics Agent for Linux supports audio input and output between the host and the client. Audio can be enabled or disabled and audio bandwidth can be throttled by configuring the agent.
You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting configuration directives found in /etc/pcoip-agent/pcoip-agent.conf.
You can find detailed information and descriptions about each setting in the next section. You can also consult the man pages for pcoip-agent.conf:
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Linux logs and other diagnostic data that can help support diagnose your problem.
To create a support file, type the following command as a super user:
To find the agent's version number in Ubuntu:
dpkg -l "pcoip*"
To find the agent's version number in RHEL or Rocky Linux:
rpm -qai "pcoip*"
The console will display a table of all registered components and their version number, if they have one.
If you encounter any problems installing, configuring, or running the Graphics Agent for Linux, you can create a support ticket.
Before creating a ticket, be prepared with the following:
You can remove the Graphics Agent for Linux from your system, or you can remove the repo config entirely.
To remove the package, open a console window and run the following command:
The Graphics Agent for Linux must be assigned a valid PCoIP session license before it will work. Until you've registered it, you can't connect to the desktop using a Anyware client.
You receive a registration code when you purchase a pool of licenses from HP. Each registration code can be used multiple times; each use consumes one license in its pool.