HP Anyware's support team may request a support file from your system to help troubleshoot and diagnose PCoIP issues.
Customizable Script
This script can be customized, in the case where the log files are located in a different location the script should be updated appropriately.
To create a support file:
There are two phases in a PCoIP session:
The steps indicated below are used and documented in the bundled sample code. Refer to the code for specific function calls, expected return values and error-handling requirements. The example C++ code can be found in the SDK package located here:
The core library allows an application developer to integrate a PCoIP session directly into an application. The core library facilitates connection to a remote host, decoding PCoIP image data directly into an application supplied frame buffer as well as remoting audio, keyboard and mouse events and supported USB devices.
When using the l parameter to automatically pass session information to the session
client, you can pass additional session client parameters by enclosing them in double
quotes.
This release of the Client SDK for macOS contains bug fixes and stability enhancements for a seamless user experience. In addition, it includes the following features:
This content is currently being developed.
If you need to support more than 20 USB devices, or if you expect your users to control which devices can be bridged, they can be manually added by opening the client’s USB Devices menu and enabling them.
The following table contains a brief description of the header files included in the Anyware Client SDK for macOS:
Note: Location of the Header Files
The header files are available at the following locations in the Anyware Client SDK for macOS package:
This section includes instructions for linking the SDK libraries with your custom client application:
Open a Terminal window and change directory to the root of the mounted SDK disk image.
Copy the SDK files to desired location for SDK development, refered to as <sdk_location> below.
CMake modules location
The macOS has elements which are part of the operating system user interface and cannot be modified programmatically, as described in the following sections.
The following run-time limitations are enforced by macOS on the application menu (beside the menu apple icon menu):