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How do I determine if a PIV card supports T0 or T1 protocol?

This article discusses two simple methods to identify the protocol your Personal Identity Verification card uses. These are shown below. 1. Look up the card's datasheet and it should say which protocols it supports. This requires knowing the card's exact …

What are the background colors of the on screen display (OSD) logon box?

Scenario You may want to match the background color of your OSD logo to that of the OSD login box because only non-transparent BMPs are supported. Resolution If using firmware 3.0.0 to firmware 3.5.1 the grey background when the zero client is in View …

Knowledge Base Article Advisory Zero Clients

Last modified: September 12, 2023

422

Skipped compressing pkt due to PCM bit length in the PCoIP Remote Workstation Card Logs

Scenario User notices poor audio quality when connected to a PCoIP Remote Workstation Card (host card), and the following entries are in the PCoIP Remote Workstation Card's logs: 12/04/2013, 00:01:41> LVL:3 RC: 0 AUDIO_CMPRS :Skipped compressing pkt due …

What types of USB devices are supported in Linux with the PCoIP Remote Workstation Card?

The Tera2 PCoIP Remote Workstation Card presents a Open Host Controller Interface (OHCI) and Enhanced Host Controller Interface (EHCI), supporting the USB 1.0 and USB 2.0 specifications respectively, via the PCIe 1x connector to the motherboard. If is up …

Unable to connect: Flame application not launching using PCoIP

In some cases, Flame may show various issues when accessing the application through a PCoIP session. Possible Issues: Flame 2023 fails to launch. After the Flame 2023 launch attempt, mouse & keyboard input stops responding over PCoIP session. PCoIP …

How can I find the version of the Management Console 2.x or 3.x if I cannot log into the web interface?

To find the version number of the PCoIP Management Console 2.x (MC) when you cannot log into the web interface will require you to SSH into the MC using the vSphere console or some other utility like Putty. Log in using the admin account / password Type …

Knowledge Base Article Advisory Management Console

Last modified: September 19, 2023

413

After upgrading Windows, why can I no longer wake my PCoIP Remote Workstation Card host from the PCoIP Zero Client?

Wake-on-LAN behaviour changed from Windows 7 to Windows 8, 8.1 and 10, preventing the PCoIP Zero Client from waking the host PC if the PCoIP Zero Client was configured to send the WoL packet to the host PC NIC and not the PCoIP Remote Workstation Card. …

How many hosts are discovered when using SLP Host Discovery?

When using a session connection type setting of Direct to Host +SLP Host Discovery , the PCoIP Zero Client can discover up to 10 hosts and will display the first 6 identified. The list may change on subsequent sessions. … How many hosts are discovered …

Why can I use my cell phone to transfer files when I have blocked all mass storage devices through the Unauthorized Devices table?

There are 3 ways to transfer data to USB devices. Mass storage devices (flash drives, DVD), all file types Photo Transfer Protocol - PTP - still image capture device class for cameras, (pictures). Media Transport Protocol - MTP - (smartphones), all file …

Why is Adobe Flash choppy with VMware Horizon View and PCoIP Zero Clients?

Answer: Note: This article only applies to VMware Horizon View desktops that do not have physical GPU acceleration. To optimize the performance of Flash, ensure that the Flash player has hardware acceleration turned off: Right click on the Flash window …

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