Performing Diagnostics

Performing Diagnostics

Each Anyware component creates and updates a log file which records its activity as the system is used. Most troubleshooting within a Anyware system begins by examining these log files and looking for error conditions or other indications that may explain why the system is not operating as expected.

Log files for the and other Anyware components are saved to specific directories.

Security Certificates in Anyware Agents

Security Certificates in Anyware Agents

PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.

Installing Custom Certificates

Installing the Private Key and Certificate on the Anyware agent Desktop

The agent certificate and signing certificate must be installed on each desktop running a Anyware agent.

To install the agent certificate and signing certificate:

  1. Open the Microsoft Management Console on the agent machine:

Configuring Certificate Mode

Configuring the Agent Certificate Mode

The Anyware Agent chooses a certificate based on the parameters set in the Configure PCoIP Security Certificate Settings GPO variable.

Since Anyware agents automatically generate and use self-signed certificates by default, you only need to configure the Configure PCoIP Security Certificate Settings GPO variable if you are deploying your own custom certificates.