This topic contains instructions for installing the Zoom VDI Client on Agent machines.
Before you begin, make sure that you have administrator privileges on the agent machine on which you want to install the Zoom VDI Client.
On the agent machine, access the VDI releases and downloads page in a web browser.
Under Compatible plugins, locate the installer version. The version must be 5.16.10 or later.
PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.
Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly.
To work around this issue, remove the default AWS, Microsoft Azure, or Google Cloud kernel and replace it with a generic kernel.
Note: Ubuntu cloud hosts only
You can use the Standard Agent for Linux to provide brokering capabilities for your Linux Remote Workstation Card machines.
Important
Configuring your Anyware Zero Client's connection mode as described here will disable direct-to-host connections.
The Standard Agent for Linux supports IPv6 addresses. No configuration is needed to switch between IPv4 and IPv6 modes.
This guide is intended for administrators who are deploying the as part of . It assumes thorough knowledge of Linux conventions and networking concepts, including firewall configuration.
The is part of . It enables users to deliver virtual Linux desktops or custom applications to remote users. End users connect to their virtual desktops with a Anyware client, either directly or via a connection broker.
To find the agent's version number in Ubuntu:
dpkg -l "pcoip*"
To find the agent's version number in RHEL or Rocky Linux:
rpm -qai "pcoip*"
The console will display a table of all registered components and their version number, if they have one.
We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Linux logs and other diagnostic data that can help support diagnose your problem.
To create a support file, type the following command as a super user:
If you encounter any problems installing, configuring, or running the Standard Agent for Linux, you can create a support ticket.
Before creating a ticket, be prepared with the following:
The depends on the following system capacities and capabilities: