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Problem with Smartcard Authentication when ActiveIdentity middleware is used.

Currently there is a reported issue where smartcard authentication does not work with the latest ActivIdentity middleware version 7.0.2.318, while used with Tera1 and Tera2 PCoIP Zero Clients. Users are advised to roll back to an earlier version of …

Issues when using PCoIP Zero Clients and Imprivata 4.7.x

If you are experiencing an issue with a proximity card reader being reset randomly, ensure you have the latest version of Imprivata Onesign server and the latest PCoIP firmware uploaded on your PCoIP Zero Client. Reports of older firmware running on …

PCoIP Zero Client supported keyboard layouts

PCoIP Zero Clients support the following keyboard layouts. Belgian ISO-8859-2 Belgian ISO-8859-2 (accent keys) Czech Danish ISO-8859-1 Danish ISO-8859-1 (accent keys) Dutch ISO-8859-1 (accent keys) Estonian Finish ISO-8859-1 Finnish ISO-8859-1 (accent …

Can Tera2 PCoIP Zero Clients connect to VMware Horizon View 4.6.1?

Answer: Connecting a Tera2 PCoIP ? zero client to a VMware Horizon View 4.x environment is unsupported and has not been tested at HP Anyware. When connecting Tera2 PCoIP ? zero clients to VMware Horizon View virtual desktops, Horizon View 5.x or newer is …

Knowledge Base Article Advisory Zero Clients

Last modified: September 14, 2023

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Why do certain large screen (>27" monitors) dual-link DVI monitors not work with the TERA 2 PCoIP Zero Clients?

Scenario When some monitors supporting 2560 x 1600 and 2560 x 1440 resolutions are power cycled with the power switch, the video may not appear when connected to a Tera2 Zero Client via dual-link DVI. This applies to: Tera2 Zero Clients running firmware …

Does the TERA2321 support the SGMII interface for a copper SFP?

Answer: No. The Tera2321 only supports MII (10/100Mbps) or RGMII (10/100/1000Mbps) copper/fiber interfaces. Definitions : SGMII - Serial Gigabit Media Independent Interface. RGMII - Reduced Gigabit Media Independent Interface. MII - Media Independent …

When are PCoIP session statistics reset on a PCoIP Zero Client?

Session statistics are reset at the start of each PCoIP session, i.e. when a session is connected. You can also reset them during a session through the AWI under Diagnostics, Session Statistics, Reset Statistics. … When are PCoIP session statistics …

What are the priorities for video, audio, and USB PCoIP traffic?

PCoIP technology gives priority to USB and audio, while imaging uses remaining available bandwidth. PCoIP technology optimizes user experience for a given bandwidth by adaptively controlling quality and update rate of the image data, and optionally …

Recovering the OSD when the resolution was set to 800x600 or lower which removed functionality.

This occurs because these low resolutions do not display the OSD correctly, and access to some configurations are lost. Previously this was not an available feature which prevented devices being put into un-configurable states by setting resolutions to …

How many mouse buttons are supported by PCoIP Zero Clients?

Up to 5 mouse buttons are supported by Tera2 PCoIP Zero Clients in a scenario where the mouse is terminated locally at the PCoIP Zero Client. In a scenario where a mouse is plugged into a PCoIP Zero Client that has more then 5 buttons, the mouse needs to …

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