How to upload provisioning template and post script files to customer storage in HP Anyware Connectors for Azure
HP Anyware has changed the file names, locations and install paths of the PCoIP Agents. This KB provides instructions on how to update previously installed HP Anyware Connectors for Azure with these new locations to ensure that new remote workstations use …
Knowledge Base Article Tutorial Setup Management HP Anyware
Last modified: August 2, 2023
697
Anyware Device Health check - Diagnostics and troubleshooting guide
Summary To receive a detailed Anyware Manager/Connector/PCoIP Connection Manager(CMSG) diagnostic report, create a Anyware Manager/Connector/PCoIP Connection Manager(CMSG)  support/log file bundle  and then submit this bundle to the PCoIP  health check …
Knowledge Base Article Troubleshooting FAQ Diagnostics HP Anyware
Last modified: November 18, 2024
687
ICMP packets are being send from the machine at the start of the PCoIP session
Problem At the start of a PCoIP session a network trace or firewall logs are recording ICMP packet being sent from the machine. Further investigation shows they are from the PCoIP Server process. PCoIP server logs show a trace route log of up to 30 hops. …
Knowledge Base Article Troubleshooting Session Performance HP Anyware
Last modified: September 19, 2023
687
How do I update the HP Anyware registration code in HP Anyware Manager?
This article illustrates how to update the HP Anyware registration code in HP Anyware Manager. The steps in this article are for Microsoft Azure only.   Requirements HP Anyware Manager has been deployed, up and running. Admin access to HP Anyware Manager …
Knowledge Base Article Tutorial Licensing Management HP Anyware
Last modified: September 3, 2023
680
Configures the PCoIP transport header
Configures the PCoIP transport header with the following options: When set to Enabled , the configured session priority of high , medium , or low is used. When set to Not Configured , then the default of medium session priority is used. When set to …
Knowledge Base Article Tutorial Session HP Anyware
Last modified: September 19, 2023
664
What is the impact of minimum and maximum initial image quality on a PCoIP Session?
Minimum and maximum initial image quality sets the lower and upper quality level. The default values in HP Anyware is Q40 for the minimum initial image quality and Q80 for the maximum initial image quality. If PCoIP estimates there is adequate bandwidth …
Knowledge Base Article Advisory Display Performance Remote Workstation Card HP Anyware
Last modified: July 31, 2023
649
Should I use an initial image quality of Q100?
An initial image quality of Q100 will deliver the highest quality of image PCoIP can deliver. Q100 is not lossless, for a lossless image, build to lossless must be enabled.  How to configure the Turn off Build-to-Lossless feature session variable in GPO …
Knowledge Base Article Advisory Display Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 1, 2023
643
Configuring PCoIP Clients
After completing this unit, you’ll be able to: Understand the requirements for using configurations Understand the procedure to configure client machine 40 mins   Configuring Soft Clients PCoIP clients can be configured to allow you to set different user …
Knowledge Base Article Tutorial Setup HP Anyware
Last modified: September 3, 2023
626