Wacom offset Issue

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March 8, 2023

Last modified: 09/03/2023, 6:16 pm

Knowledge Base Article Troubleshooting

Issue:

Wacom offset issue while connecting Win client -> Linux Agent (Observed on version 22.09).

Workaround:

Connect the Tablet using the following command: (To force bridge it)

"c:\Program Files (x86)\Teradici\PCoIP Client\bin\pcoip_client.exe" --vidpid-auto-forward "056a,abc"

where abc matches the PID of your Wacom tablet. 
Also, ensure the "Connect" button is selected under the PCoIP "USB menu" options.


If the issue persists, issue the following command on the Linux agent:

rmmod hid_wacom; modprobe hid_wacom


If the issue is specific to an application such as Autodesk Flame Family products. Please set Tablet Margin to 0% in the Flame preferences menu.