Troubleshooting a minidump (.dmp) file

When a HP Anyware software product experiences an issue and exits unexpectedly, a "miniDump" (.dmp) file is created. The file contains information as to the state of the application when it exits unexpectedly.

MiniDump files have an associated log file, usually the same name. The log file will show what happened just before the application crashed. Troubleshooting can be performed by looking at what happened just before the application crashed to a limited extent. It is recommended that if you find a miniDump, run the support bundler for the associated product and open a ticket with HP Anyware Global Support Services for further troubleshooting.