Sumo Logic Potential Security Incident (HP Anyware Manager)

Who is impacted? HP Anyware Manager customers 

Update from November 21, 2023

Sumo Logic has provided an update regarding this incident. Details are as follows:

“We are grateful to share that the diligent investigation led by our security and engineering teams uncovered no proof of customer data impact and no threat of customer data impact present. These findings were verified by third-party forensic experts and the investigation of this incident is now complete and closed.”

Update from November 15, 2023

On November 3rd, 2023, Sumo Logic, one of our vendors, discovered evidence of a potential security incident. The activity identified used a compromised credential to access a Sumo Logic AWS account.  Sumo Logic has not found any impacts to their networks or systems, and customer data has been and remains encrypted. 

As a precautionary measure, HP has implemented all of Sumo Logic’s recommended security measures as outlined in their security bulletin. We will continue to monitor Sumo Logic’s investigation into this incident and will update our customers if new information becomes available. You can also monitor Sumo Logic's response by visiting their security response center here.   

• URL=https://www.sumologic.com/security-response-center/?mkt_tok=NzkzLU5LQi05NTAAAAGPSu8rJqBzDxKyP4zvXfuHfV_NxWVEMg8Be9lbixeEjqv3Tj5pT2T-zZgi9FYZ1sWKCaCnEHLTO4nbw2M-DOkQFIwNvRZOjJ62q15YRF-BHFe8LIs 

When installing the HP Anyware Connector, you have the ability to not send logs to Sumo Logic. Instructions can be found here.   

• URL= https://www.teradici.com/web-help/cas_manager_as_a_service/troubleshooting/troubleshooting_logs/ 

HP’s privacy statement can be found at https://www.hp.com/us-en/privacy/privacy-central.html