How to remove firmware from the PCoIP Management Console

Steps to remove firmware from PCoIP Management Console 1.x

Before removing a firmware from the PCoIP Management Console, it must not be associated to any profile.  When there is an association, the Delete button in the Update tab for that firmware is greyed out.

To dissociate a firmware from a profile, and remove it from the PCoIP Management Console, proceed as follows:

1. Go to the Management Console Profiles Tab;
2. Click on Set Properties for the profile that is associated with the firmware you want to remove;
3. On the Profile Firmware line, click on the "+" to expand it;
4. Click on Delete, and confirm it;
5. Return to the the Update tab. The Delete button should no longer be greyed out.
6. Click on the Delete button, and confirm the deletion.

If the Delete button is still greyed out, the firmware is still associated with another profile. Repeat the procedure until all associations are removed. 

 For more info, check this guide PCoIP Management Console User Manual (1.10.x)

Steps to remove firmware from PCoIP Management Console 2.x or 3.x

First make sure that the firmware is not associated to any profile.

1. Login to PCoIP Management admin console.
2. Click on settings tab.
3. Click on Software section.
4. Click on the firmware you want to delete.
5. Click on Delete Software/Firmware
6. If the Delete Software/Firmware is greyed out, then check "Used by Profile" column at same place. If the firmware is assicated to any profile, the profile name will be visible in the column.
7. You can disassociate firmware from that profile and try Delete Software/ Firmware again.
    

For more info, check this guide  - PCoIP Management Console Administrators Guide