How do I set the verbosity level for PCoIP Agent log entries?

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November 4, 2019

Last modified: 09/03/2023, 6:07 pm

Knowledge Base Article Tutorial Setup HP Anyware

For HP Anyware, Amazon Workspaces, and Horizon View 5.2+:

When changing the verbosity level for the PCoIP Agent, the logging level for all components are changed.

Configuring the verbosity level in Windows

The log verbosity for PCoIP Windows log files entries can be set by modifying a registry key or setting a Group Policy Object (GPO) variable.

Set the verbosity level by Group Policy Object

Modifying PCoIP GPO Variables
Setting PCoIP Event Log Verbosity

Set the verbosity level by Registry

Define the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin_defaults
Create the following DWORD: pcoip.event_filter_mode
Set the value to one of the following:
- 0 - (CRITICAL - Least Verbose)
- 1 - (ERROR)
- 2 - (INFO)
- 3 - (Debug - Most Verbose)

The registry key may not show up. If this is the case you need to create the key and restart the session before the log files contain the additional verbosity information. Only use this key for debugging, after debugging the key can be deleted as the log files can grow to very large sizes.

Setting the verbosity level to 2 will record log entries with level 0, 1 or 2, but not those with level 3.

Configuring the verbosity level in Linux

Use an editor such as vi or nano to edit /etc/pcoip-agent/pcoip-agent.conf
```
Start a new line and put in the entry
```
```
pcoip.event_filter_mode = X
```
Where X is the value of one of the following:
1. Set the value to one of the following:
  - 0 - (CRITICAL)
  - 1 - (ERROR)
  - 2 - (INFO)
  - 3 - (Debug)
Save and close the file