How can I determine the frame rate at a PCoIP protocol client?

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September 17, 2018

Last modified: 09/03/2023, 6:12 pm

Knowledge Base Article Tutorial Performance Remote Workstation Card Zero Clients HP Anyware

Answer:

There are a multiple ways to determine the frame update rate displayed at the PCoIP Zero Client.

Note: the frame rate displayed at the client this may be different than the source display frame rate when in a congested network environment.

Log Review

HP Anyware PCoIP Agent Server logs

Find the PCoIP server logs and search for "fps" which will show the log entry containing the display update rate in frames per second. In this example, the frame rate is 6.3 frames per second average over the last 30 seconds.

LVL:2 RC: 0 MGMT_IMG :log (SoftIPC): tbl 2 fps 6.30 quality 80

HP Anyware PCoIP Client Logs

Locate the PCoIP Client logs and search for Frame rate. You will find a line similar to this. Older clients may have a different log line with fps.

LVL:2 RC: 0 IMAGE_UPDATE :cSW_CLIENT_IPC: Frame rate is 7.855616Hz

PCoIP Zero Client Administrative Web Interface

Connect to the PCoIP Administrative Web Interface (if enabled) by entering the PCoIP Zero Client IP address in a browser.
Log in (password may be required)
Navigate to Diagnostics> Session Statistics
The display frame rate for Display 1 and Display 2 are shown.